Collarson

Terms and conditions of sale

Introduction

These terms of use is valid regarding your purchases of our official eBay listings www.ebay.co.uk/usr/collarson and the usage of the www.collarson.com. The terms form a contract between you and Collarson AB, registration no. 559152-8871, Filipstadsbacken 20, 123 43 Farsta, Sweden.

By making a purchase via our eBay listings and using this website, you have agreed to these terms and conditions of sale. Please make sure you have read and understood these terms of use when using our website.



Order confirmation

Once we have received your eBay order, eBay will automatically send an electronic invoice to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.



Payment

You may choose to pay with credit or debit cards. All payments are managed by Paypal. Collarson AB does not store or manage any credit card numbers.

For further information, see the payment page.



Prices

All prices shown on Collarson's website, www.collarson.com, and, in the official Collarson eBay listings, www.ebay.co.uk/usr/collarson, are including VAT in accordance with the applicable legislation. For any order shipped to an delivery address outside of EU, the VAT will not be included, however the same price will be charged. Regardin orders delivered to an address outside of EU, please observe customs and taxes may apply upon delivery. You will be responsible for payment of such customs and taxes.



Orders

Collarson holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel Collarson to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.


If you are not 100% satisfied with your purchase, the products purchased directly through our official Collarson Ebay listings can be returned within 14 days of retrieving the item. See returns.



Personal information

When shopping via our official Collarson eBay listings, we will save some of your data to fulfill your purchase. Collarson confidentially treats all personal information and you have the right to request access to your data at any time. Collarson may also use cookies, for example in order to improve your experience of the website. You can read more about how we process personal information here and cookies here.



Product information

Collarson has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible. We reserve the right for any errors that may appear on the page and cannot guarantee that all pictures accurately reflect the true appearance of the accessory. The pictures may differ depending on the color settings in your device. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.



Delivery

Collarson delivers worldwide in cooperation with the postal services and their partners. Our items are dispatched within 24 hours of payment, however products purchased on weekends or holidays will be dispatched the next business day.


We offer free worldwide shipping!



Customer Complaints

If you have an issue with your order, please let us know so that we can resolve the issue for you.


Any customer complaints is sorted out via our customer care, found here. Please provide your order number and the reason of your complaint, and allow us to do our best to sort out any problems.



Governing law and jurisdiction

These terms and your use of the www.collarson.com website are governed by Swedish law.



Intellectual property rights

All intellectual property rights, such as trademarks and copyright, on the website and in the material published on it are owned by Collarson. Any use of the site or it's content, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Collarson.



Amendments

Collarsons may revise these terms of use from time to time. Every time you order a product from us, the general conditions in force at that time will apply to the contract between you and Collarson. You should therefore periodically visit this page to review the then current terms to which you are bound.



Postal Address

Collarson AB
Filipstadsbacken 20
123 43 Farsta
Stockholm
SWEDEN



These terms and condition of sale were last updated 1/12/2018

Customer care

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